- Enjoy Lightning Fast Charging Without Messy Cables With Amazing Portable QI Wireless Charger Stand!
The followings are some questions frequently asked by our customers:
- Q1:Which type of AC adapter should I use?
Make sure that the AC adapter that you use has a minimum output of 2A, otherwise your devices may not charge properly.
- Q2:What if the U8 is not charging your devices?
1.Check to ensure that your device is Qi-compliant.
2.Check to ensure that the AC adapter you're using with the U8 has a minimum output of 2A, otherwise your devices may not charge properly.
3. Check to ensure the phone is not in a case thicker than 4mm when charging. And there is no metal disc on the back of the phone/phone case.
4. To ensure the utmost safety and performance, we strongly recommend using your device's original cable (OEM) to charge your devices with the U8.
1.Strongly recommend using 5V 2A adapter(NOT INCLUDED) goes into the unit for the best results.
2.Please do not Connect the wireless charger to PC USB port, 5V 1A AC adapter or other low voltage devices.
3.Remove all the magnetic or metal objects, plate, metal cases and credit card cases on fast wireless charger stand. for best charging effect.
4.For iPhone 12 12 pro max, iphone 11 pro max, 8 Plus, Galaxy Note 8, Galaxy S8, Galaxy 8 Plus or other large screen devices, we strongly recommend to charge horizontally for better connection